Committees

Preparing for the winter

Inquiry

This inquiry will seek to get a quick update on the lessons learned by the Ofgem, the Government and energy companies last winter on how to support people through the coldest part of the year.  It will also examine the crucial element of customer service by energy companies in helping customers in need to navigate the support available to them from the company and government.  

This inquiry is no longer accepting evidence

The deadline for submissions was 5:00pm on 25 August 2023.

Upcoming events

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No upcoming events scheduled

Past events

Wednesday 13 September 2023
9:30am Private
9:45am Public
Preparing for the winter - Oral evidence 13 September 2023
9:45am
  • Jonathan Brearley (Chief Executive at Ofgem)
  • Neil Kenward (Director of Strategy, Economics, Research & Net Zero and Interim Director for Markets at Ofgem)
  • Rohan Churm (Interim Director of Financial Resilience and Controls at Ofgem)
  • Cathryn Scott (Director of Enforcement and Emerging Issues at Ofgem)
Room 6, Palace of Westminster
Wednesday 6 September 2023
9:30am Private
10:00am Public
Preparing for the winter - Oral evidence 6 September 2023
10:00am
  • Adam Scorer (Chief Executive at National Energy Action)
  • Gillian Cooper (Head of Energy at Citizens Advice)
  • Simon Francis (Coordinator at End Fuel Poverty Coalition)
  • Matthew Cole (Head at Fuel Bank Foundation)
  • Roni Marsh (Money and Cost of Living Team Manager at South West London Law Centres (Member of End Fuel Poverty Coalition))
11:00am
  • Chris O'Shea (Chief Executive at Centrica (British Gas))
  • Philippe Commaret (Managing Director, Customers at EDF)
  • Mr Simon Oscroft (Co-founder at So Energy)
  • Chris Norbury (Chief Executive at E.ON)
  • Rachel Fletcher (Group Director of Policy and Regulation at Octopus Energy)
Room 6, Palace of Westminster

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