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Preparing for the winter


This inquiry will seek to get a quick update on the lessons learned by the Ofgem, the Government and energy companies last winter on how to support people through the coldest part of the year.  It will also examine the crucial element of customer service by energy companies in helping customers in need to navigate the support available to them from the company and government.  

This inquiry is no longer accepting evidence

The deadline for submissions was Friday 25 August 2023.

Reports, special reports and government responses

View all reports and responses
First Report - Preparing for the winter
Inquiry Preparing for the winter
HC 1720

Oral evidence transcripts

View all oral evidence transcripts
13 September 2023
Inquiry Preparing for the winter
Witnesses Jonathan Brearley (Chief Executive at Ofgem), Neil Kenward (Director of Strategy, Economics, Research & Net Zero and Interim Director for Markets at Ofgem), Rohan Churm (Interim Director of Financial Resilience and Controls at Ofgem), and Cathryn Scott (Director of Enforcement and Emerging Issues at Ofgem)
Oral Evidence
6 September 2023
Inquiry Preparing for the winter
Witnesses Chris O'Shea (Chief Executive at Centrica (British Gas)), Philippe Commaret (Managing Director, Customers at EDF), Mr Simon Oscroft (Co-founder at So Energy), Chris Norbury (Chief Executive at E.ON), and Rachel Fletcher (Group Director of Policy and Regulation at Octopus Energy)
Oral Evidence
6 September 2023
Inquiry Preparing for the winter
Witnesses Adam Scorer (Chief Executive at National Energy Action), Gillian Cooper (Head of Energy at Citizens Advice), Simon Francis (Coordinator at End Fuel Poverty Coalition), Matthew Cole (Head at Fuel Bank Foundation), and Roni Marsh (Money and Cost of Living Team Manager at South West London Law Centres (Member of End Fuel Poverty Coalition))
Oral Evidence
Professor Richard Green (Professor of Sustainable Energy Business at Imperial College Business School) (WIN0063)
National Energy Action (WIN0056)
Centrica plc (WIN0057)

Other publications

No other publications published.

Contact us

  • Email:
  • Phone: Media: 07720 202 985/
  • Address: Energy Security and Net Zero Committee, House of Commons, London SW1A 0AA