Committees

Improving the rail passenger experience inquiry

Inquiry

Lessons must be learned from the woeful experience of passengers on Southern Railway, say MPs on the Transport Select Committee. Rail passengers have been badly let down by Government failure to structure, monitor and enforce franchise agreements and the planning and management of major rail infrastructure projects.

Government Response


The Committee's inquiry looks to identify recommendations to improve the main aspects of a rail journey from the perspective of the passenger: from planning a journey, arriving at a station, making the journey, and any necessary post-journey information.

Upcoming events

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Past events

Wednesday 20 July 2016
4:05pm Public
Improving the rail passenger experience inquiry - Oral evidence 20 July 2016
Room 8, Palace of Westminster
Monday 18 July 2016
4:05pm Public
Improving the rail passenger experience inquiry - Oral evidence 18 July 2016
The Wilson Room, Portcullis House
Tuesday 5 July 2016
10:05am Public
Improving the rail passenger experience inquiry - Oral evidence 5 July 2016
The Wilson Room, Portcullis House
Monday 6 June 2016
4:05pm Public
Improving the rail passenger experience inquiry - Oral evidence 6 June 2016
The Grimond Room, Portcullis House

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