Committees

Smart meters

Non-inquiry session

Smart meters allow consumers to better manage their energy use and receive more accurate bills, while also helping to balance the grid. However, around 10% of smart meters do not work properly and the smart meter rollout has faced numerous challenges. In this one-off evidence session the Committee wishes to investigate the consumer experience with the smart meter rollout and issues around the underlying technology and regulation.

Upcoming events

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No upcoming events scheduled

Past events

Wednesday 11 June 2025
3:00pm Public
Smart meters - Oral evidence 11 June 2025
3:00pm
  • Sara Higham (Director of Corporate Affairs at Smart Energy GB)
  • Alex Belsham-Harris (Head of Energy Consumer Markets at Citizens Advice)
  • Ned Hammond (Deputy Director for Policy at Energy UK)
4:00pm
  • Penny Brown (Chief Operating Officer at Smart DCC)
  • Pil Krogh Tygesen (Energy Counsellor at Embassy of Denmark)
  • Simon Elam (Principal Research Fellow at UCL Energy Institute)
The Grimond Room, Portcullis House

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We receive a significant number of emails each day. All requests and invitations are considered but we do not respond directly to everyone. Please be aware, the committee does not look at individual cases or specific complaints.