Committees

Complaints and Litigation

Inquiry

It is vital the NHS addresses complaints in a way which satisfies patients and their families in order to maintain confidence in the service. Complaints can also be an early warning of systemic problems. The Chair of the public inquiry into Mid Staffordshire NHS Foundation Trust said that “The Trust failed to listen to patients' concerns, the Board did not review the substance of complaints and incident reports were not given the necessary attention.”

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Contact us

We receive a significant number of emails each day. All requests and invitations are considered but we do not respond directly to everyone. Please be aware, the committee does not look at individual cases or specific complaints.

  • Email: hsccom@parliament.uk
  • Address: Health and Social Care Committee, House of Commons, London, SW1A 0AA