Written evidence from the Independent Age (HAB0111)




1.    About Independent Age  


Independent Age is a national charity. We offer free and impartial advice and information, as well as providing connection services to improve wellbeing and reduce loneliness of people in later life. In addition to this, we use the knowledge and understanding gained from our frontline services to campaign on issues that affect older people, like poverty, health and care. 


This submission corresponds to questions 1, 5, 10 and 12a in the Committee’s call for evidence, and we have answered in relation to Attendance Allowance specifically. We have set out insight and recommendations in relation to the assessment of Attendance Allowance across the following areas:

In response to question 6 about relying on clinical input for judgements:

This response builds on oral evidence provided to the committee by Independent Age’s Head of Policy and Influencing, Morgan Vine, on 12 January 2022. For more information about this response, contact Anna Davies, Policy Manager anna.davies@independentage.org   


2.    Independent Age’s insight on Attendance Allowance1

Attendance Allowance is an important benefit to the older people we support at Independent Age

There is low awareness of the benefit and confusion about what it entails

The form is long and difficult for people to fill out, particularly if they are doing so on their own

It can be hard to know exactly what level of detail people need to include in order to make a successful claim

Support with filling in the Attendance Allowance form is important and likely to lead to a successful claim, but we are concerned there is not enough of this support to meet demand, particularly face to face forms of support.

 In terms of formats for submitting the Attendance Allowance form, choice is key

3.    Summary of recommendations from Independent Age in relation to assessments for Attendance Allowance

January 2022