Written evidence submitted by TUI (AAS0032)

About TUI

TUI is the UK’s largest tour operator. We have a team of over 10,000 employees and our full holiday programme served over six million customers in the financial year 2019. When fully operational, our UK airline, TUI Airways, operates to over 85 destinations in 38 countries. We also have around 300 retail stores across the UK.

TUI UK & Ireland is part of the TUI Group, one of the world’s leading tourism group, which comprises tour operators, 1,400 travel agencies and leading online portals, five airlines with around 140 aircraft, over 400 Group and third party concept hotels and 16 cruise ships.  

We welcome this opportunity to provide written evidence to the Transport Select Committee’s inquiry. Our evidence has focused on the impacts of COVID-19, including the impacts compared to those seen in our other European source markets, and sets out some points on how the sector can start to recover from the pandemic.

Executive summary

Comparison with Europe

Fig 1 - TUI Group FY21 Q3 presentation slide highlighting government restrictions per source market

Fig 2 – Capacity across TUI source markets, April-July


How the aviation and travel sectors can recover from the impacts of COVID-19


October 2021