Supplementary Written Evidence Submitted by Lockheed Martin UK on Crowsnest Programme
- During an oral evidence session on 29 June 2021, as part of its inquiry ‘The Navy: purpose and procurement’, a member of the House of Commons Defence Committee (HCDC) asked Thales for a written submission explaining the delays experienced on the Crowsnest Programme. As prime contractor for the Programme, Lockheed Martin UK has drafted this submission.
- This submission is publicly-releasable. Further information can be provided on a ‘commercial in confidence’ basis to HCDC, in writing or via a briefing.
- Lockheed Martin UK was awarded a fixed-price Demonstration & Manufacture (D&M) contract for the Crowsnest Programme on 30 November 2016. Crowsnest replaces and enhances the capability originally provided by the Sea King Mk7 Airborne Surveillance & Control platform (now retired).
- As prime contractor, Lockheed Martin UK is responsible for the overall design and development of the Crowsnest system, incorporating a radar and mission system from Thales, and working with Leonardo Helicopters UK to design and make modifications to the Merlin Mk2 helicopter airframes. 10 role kits are being developed for the Crowsnest system, with associated spares. All 30 Merlin Mk2 helicopters will be equipped to receive the role kits.
- The contracted date for the Crowsnest system’s Initial Operating Capability (IOC) was March 2020. Full Operating Capability (FOC) was due in June 2022. The National Audit Office (NAO) has independently assessed the performance of Crowsnest Programme, as part of its investigations into Carrier Strike. Lockheed Martin agrees with the findings of the NAO.
- The NAO has published a timeline for the Crowsnest Programme for the period May 2013 to April 2020, and a forecast for future milestones up to June 2023. These show the delays experienced on the Programme (see Figures 1 and 2). The NAO’s reports also identify the reasons for delays. Paragraphs 7 to 11 provide some further context.
Figure 1: Timeline of events on the Crowsnest project, 2013 to 2020 (NAO)
Figure 2: Future milestones remaining in the Crowsnest project, March 2020 (NAO)
- An Integrated Master Schedule (IMS) was developed by Lockheed Martin to achieve IOC and FOC dates. The IMS was supported by two System-level Critical Design Review (CDR) events. System CDRs baseline a system design, to ensure it has a reasonable expectation of meeting requirements, for production and manufacturing. They are undertaken in the Demonstration phase, prior to the transition to the Manufacturing phase.
- Following the first System CDR, the IMS was revised to address delays arising from Thales’ performance, and maintain an IOC date of March 2020. The revised IMS was endorsed by the MoD in May 2018. A contract amendment was issued by the MoD to Lockheed Martin in August 2018. Lockheed Martin embedded 17 experienced staff in Thales’ team.
- In early January 2019, following a corporate internal audit, Thales informed Lockheed Martin and the MoD that it could not meet the revised IMS, including maintaining the IOC date of March 2020. As a result, a replan of work began. The replan aimed to achieve an IOC that, despite being delayed, still supported the Carrier Strike Group 21 (CSG21) deployment from May 2021. The replan was completed in May 2019. As part of the replan, the MoD implemented closer monitoring of industry performance, and required new project information. Lockheed Martin increased its personnel on the Programme by one-quarter, and Thales doubled its staffing.
- The performance of subcontractors continued to cause delays, including to the first radar flight trial. In February 2020, when the first radar flight trial took place, Lockheed Martin UK reported delays for 19 per cent of the tasks in the replan.
- The Crowsnest Programme remains delayed against its original IOC and FOC dates. A credible baseline capability in support of CSG21 was therefore determined by the MoD, based on threat assessments. Three Crowsnest-configured Merlin Mk2 helicopters were deployed in support of CSG21 from March 2021, in line with this baseline requirement. As noted by the MoD, ‘The Crowsnest capability will be expanded incrementally through subsequent software releases. Operational feedback during CSG21 will shape these upgrades…Crowsnest is due to reach Full Operating Capability in 2023’.
Cause of delays
- Lockheed Martin, Thales, and Leonardo Helicopters UK have supported an internal lessons learned exercise by the MoD, and the NAO’s independent investigations into Carrier Strike, which included assessments of the Crowsnest Programme. Lockheed Martin agrees with the findings of the MoD’s internal lessons learned review, and the NAO’s investigations.
- The most recent NAO report summarised the findings of the MoD’s lessons learned review:-
‘An internal ‘lessons learned’ review concluded that neither the Department nor industry understood the complexities of delivering the capability. Changes to funding, scope and timetable, together with a fixed price contract, contributed to subcontractor under-performance, which the prime contractor and the Department did not detect until it was too late to meet the target delivery date’.
- In addition, a previous NAO report identified the following issues:-
- Software development maturity. Thales’ software maturity metrics failed to represent an accurate picture of work completed at that point, the work that was still needed, and the associated risks. This also reflected the lack of suitably qualified software engineers for the radar and mission system;
- Availability and maturity of certification documentation. Thales did not develop and maintain the necessary certification documentation, to the required timelines or the required standards and regulations. This documentation was necessary to allow airworthiness to be assessed and qualified by the MoD, but was incomplete or immature; and
- Helicopter care. The helicopter needed for trials, which was the responsibility of Leonardo Helicopters UK, had received insufficient care during outdoor storage, leaving it unsuitable for flying. It needed substantial maintenance to make it airworthy for flight trials and, instead, was used for testing.
- Overall, the MoD has concluded that Thales ‘failed to meet its contractual commitments to develop the equipment’, and that Thales ‘had not provided sufficient information on the project’s progress to Lockheed Martin. Consequently, neither the Department nor Lockheed Martin identified the lack of progress until it was too late to meet its initial operating capability milestone’.
- Finally, as expected during programmes, issues are identified during qualification and trial activities. These issues had to be addressed, including through some redesign, which impacted schedule.
- Lockheed Martin, Thales, and Leonardo Helicopters UK acknowledge the unacceptable delays to the Crowsnest Programme. A credible baseline capability has been delivered to support the CSG21 deployment, in collaboration with the MoD. Feedback on this pre-IOC Crowsnest system is positive, and insights from the operational deployment are shaping spiral upgrades.
- Lockheed Martin agrees with the findings of the MoD’s internal lessons learned review, and the NAO’s investigations. As confirmed by the NAO, the MoD ‘has held Lockheed Martin to delivering the project against the agreed contract price of £339 million’.
- Lessons have been learnt. They continue to be applied to the Crowsnest Programme, and to other programmes being delivered by Lockheed Martin UK, Thales, and Leonardo Helicopters UK.
8 July 2021
 See National Audit Office, Carrier Strike – Preparing for deployment, HC 374, Session 2019-2021, 26 June 2020, and Improving the performance of major equipment contracts, HC 298, Session 2021-22, 24 June 2021.
 Extracted from National Audit Office, Carrier Strike – Preparing for deployment, p. 26.
 Ibid., p. 28.
 Ibid., para 2.6.
 Ibid., para. 2.7.
 MoD written evidence to House of Commons Defence Committee inquiry, The Navy: Purpose and Procurement, NAV0030, 4 June 2021 (published 8 June 2021).
 National Audit Office, Improving the performance of major equipment contracts, para. 3.7.
 National Audit Office, Carrier Strike – Preparing for deployment, para. 2.4.
 Ibid., para. 2.6.
 Ibid., para. 7 (Summary).
 Ibid., para. 2.4.
 Ibid., para. 2.8.