Written evidence from Teresa Steele (PHS 12)


Public Administration and Constitutional Affairs Committee

Parliamentary and Health Service Ombudsman Scrutiny 2019-20 inquiry


I’ve submitted evidence to PACAC for a few years now.  I have several arch lever files with correspondence between myself and the PHSO and the Trusts involved in my complaint, which began in 2011 and ended in December 2015. I also have correspondence between myself and Sir Bernard Jenkin when he chaired PACAC.  None of this correspondence ever led to justice.  More people are seeing this in many of our institutions. I include the MET in that last sentence.

I have written a short summary on Trust Pilot regarding the appalling service the PHSO delivers, and I’m not alone in my opinion.

The PHSO…..


I’ve kept it short and sweet, the establishment wins with what one could only assume is blind ignorance or another view may even suggest there is corruption within our establishment.  Not hard to assume when you watch the Government’s here and around the world literally getting away with things the ordinary man on the street would be locked away for.   Meanwhile my husband is still brain damaged - pity that outcome wasn’t mentioned in the first report when the PHSO investigators had the hard evidence of the CT scan 8 months before I received the final report.


You couldn’t make it up!


October 2020