Scrutiny of Strategic Thinking in Government: Liaison Committee Call for Evidence
Evidence submitted by Dr. Keith Dear (biography here), in a personal capacity.
Why I am submitting evidence: As a former Expert Advisor to the Prime Minister on Science, Technology, Defence and National Security in 2020, principally advising on the Government’s Integrated Review (published 2021), I have personal experience of Government strategy-making. As an 18-year regular Royal Air Force Intelligence Officer, and now 601 Squadron RAF Reservist leading on Science & Technology, I have been consistently engaged in defence and national security decision-making at all levels. I have been a life-long student of strategy through academic study of history, politics, international relations, war studies, psychology, and most recently business, always turning the academic to the practical, on deployment, in Whitehall, and globally; first in defence and national security, then with the macroeconomic and Grand strategic view from No10, now in business.
As a citizen I care deeply about the success of our country in overcoming the many challenges it faces. As a former colleague of many of those in Whitehall struggling valiantly to succeed on behalf of citizens within a system that often limits their ability to do so, and striving to reform a system that I do not believe can be reformed without fundamental changes to the structures and incentives within it, my hope is that this evidence might aid them in their efforts. At a minimum, I hope to spark debate that might improve further on the advice herein.
Strategy is the means by which companies and countries succeed or fail over time Short-term and sometimes significant success can be achieved through chance and good tactics. The short-term matters in the short-term: many ideas fail because the teams behind them spend too long thinking about the long-term and not enough getting on with what needs doing now. But sustained success requires good strategy. The UK’s recent failures, declining productivity, increasing wealth inequality, struggling public services, very public foreign policy, defence and security setbacks, are suggestive of sustained failure in national strategy.
But this problem is not new.
In 2021, HBR asked Why do so many strategies fail? The article contained many important suggestions. But a 2017 HBR article had answered the question accurately and simply in its title1:
Many Strategies Fail Because They’re Not Actually Strategies.
We observe that strategy is not well understood. There are many guides, a review article in HBR in 2015 identified 81 distinct frameworks. But their length and complexity often create more confusion than clarity. But definitions are like signposts, they tell you which way to go. Without one, strategy practitioners are lost in Babel-like confusion, and can go in whichever direction they want, in whatever manner they want, and call it strategic.
The problem in Government has been as much that it isn’t sure what strategy is, and so dissolves into debate over competing definitions, or dismisses the need for them at all.
A starting point for discussion should be for Government to clearly define, and publish, what it means by Policy and Strategy. Both are loaded terms weighted with individual and organisational attachment and interest. Neither the Committee nor the public can hold a government to account for failing to deliver something it cannot define. One suspects this is, in part, why no such definition exists.
Definitions are essential if those involved in strategy-making are to communicate and understand one another. There are two alternative approaches to ensuring this common understanding. - One is to have an authoritative body which, after careful thought and consultation, issues an approved definition for each key term and imposes that definition on everyone, so that everyone uses the term in the same way in every discussion. Periodically, the authoritative body will review the definition and amend it to ensure that it fits changing circumstances.
The alternative is to accept that people/groups have different definitions and to insist that everyone defines their term precisely before any discussion starts.
Committees should take this approach in scrutinizing Whitehall strategies and policies, and when interviewing those providing evidence to committees. The Liaison Committee might also usefully publish a proposed definition.
Definitions serve a number of purposes, which might be neatly distinguished in two groups. The first is to add clarity in communication, coordination, and in guiding action. The second is to advance individual or organizational agendas. The Committee should ensure that whatever definition is selected, avoids the unnecessary diversion of creating a new definition itself. There is no need. Strategy is at least old as the term itself, Strategy, from Strategos, in ancient Greek. It has been shaped since by many authors. Those offered in this document are derived from Clausewitz, Freedman, Mintzberg and others, and the intellectual debt can be readily attributed and referenced, should the Committee require a more academic submission.
Definitions
None of these are in tension, or contradictory, even if they overlap. The Committee could usefully refine, discuss and accept each as a first step towards being able to scrutinize Government plans and activities for evidence of something that might amount to a strategic approach.
Issues
Beyond definitional confusion, the five primary issues limiting effective strategy-making in Government are:
(1) Departmental-centric incentives, which limit the ability to coordinate over mutually supporting activities that might achieve strategic synergies to the extent that at times it is actively suppressed;
(2) mistaking seniority for expertise, limiting the ability for challenge, the use of evidence and logic to resolve disagreements, and for bottom-up coordination and problem resolution;
(3) a promotion system that rewards wordsmithing and internal politicking over achievement;
(4) churn – a lack of continuity in role;
(5) the continued ‘cult of the gifted amateur’, where deep expertise is neither encouraged nor rewarded, and management is seen as something that can picked-up along the way, not a specialist skill requiring education, training and continuous professional development;
(6) the related reliance on individual integrity – expecting individuals to put their own interests, career and departmental interests second to the national interest – ignores human psychology.[2] Where we sit tends to determine where we stand. What we need is systemic integrity, that explicitly aligns incentives around outcomes.
(7) the absence of clear SMART – Specific, Measurable, Agreed, Realistic and Time-bounded – objectives and outcomes, that can be tracked against results. Too often we see rather vague assertions of intent or aspiration. Or statements of intended inputs (£XXBn), or at best vague intended outcomes. The absence of SMART objectives reduces accountability and thus removes any need to think strategically.
The UK’s recent successes – the vaccines taskforce, the nascent progress in the Government’s AI taskforce – are notably efforts run outside the existing system, by people from outside the existing system, freeing them up from the constraints imposed by the factors described above. When Warren Buffet notes of businesses that turnarounds don’t turn he is pointing to how difficult reform is when those tasked with it are products of the same system. In looking at the UK’s Grand Strategy, and its multiple subordinate strategies, the Liaison Committee should look as much for process and business model innovation in the structures that create and implement the strategy, as at the plan itself. They might also look to the ‘who’ of strategy. Ideally, those leading it and responsible for the results would be identifiable, to reduce the risk of the system running the people, and would have the credibility, credential and track-record to give confidence in their ability to achieve the stated outcome.
Perhaps the most useful service the Liaison Committee could provide is a short, succinct, checklist for all Committees to use in scrutinising Government policy for evidence of a truly strategic approach. Every Committee report might have a strategy scorecard, and written assessment of whether the strategy, policy or plan defines its terms and is what it claims to be. Over time, such persistent evaluation might itself begin to change the incentives of Ministers and Civil Servants, by seeking to highlight just how many of our strategies are not actually strategies, with the aim that this is no longer regarded as acceptable until such time as failed policy is scrutinised in retrospect.
[1] The Chilcot Checklist is designed for policy staff to ‘help you think more broadly about your issue, and who you might need to involve in it in order to ensure that the widest range of options is available to support decision-making’. To do so it offers a checklist of 10 points. Similarly, the NSC’s 5-Step process (the “NSS anaconda”) – (1) UK Interests & Objectives, (2) Situation, (3) Outlook, (4) Comprehensive Strategy, (5) UK Catalytic Contribution – is helpful. However, it describes a process for rapid policy planning. Neither is a guide to strategy-making.
[2] As the evolutionary biologist Robert Trivers has described in his book Deceit and Self-Deception humans evolved to deceive themselves to better deceive others, and the biggest lies we tell in life are often the one’s we tell ourselves. In short, the motivations behind our own beliefs and actions are often opaque to us. Therefore it is not criticism of individuals within our system to note that they too are likely vulnerable to this universal human weakness.