CMS0031

 

Written evidence submitted by anonymously
 

 

I am PWC moved over from Csa to CMS in 2016.

 

The service I have received from CMS is appalling. They have failed to collect my Arrears even though the NRP has the I am PWC moved over from Csa to CMS in 2016.

 

The service I have received from CMS is appalling. They have failed to collect my

Arrears even though the NRP has the ability to pay. I provided evidence of nearly £300k in bank account , recent purchases of Range Rover ,Sport and speedboat. Successful removals business declaring a low income . Concealing large sums of money in daughters account ( just 10 years old)They allow him to pay the minimum over 5 years whilst claiming he cannot afford payments.. In 2020 put his business in a friends name and went on benefits & now £0.00 income but still living the same lifestyle and paying bills on his £900k house.

 

The CMS say FIU cannot do anything whilst with Appeals - this is wrong information.

Failed call-backs, numerous complaints . the online system is hardly working. The CMS needs urgent change now. Remove passports and the parents that can pay will soon pay! Don’t inform them when you are going to take a lump sum. Take action immediately. I have been waiting since 2016 for the arrears to be collected and they stand at over £7500 plus at least another £20k is due to be added. Children need to be supported by both parents and payments made not what they happen to get away with. Change is needed now My MP is involved now and it’s amazing how they answer the telephone straight away & reply to message. I also had a manager call be a few days ago to say he will investigate my case (I wonder why!!) So many loopholes for self-employed. Bring back the lifestyle variation. of nearly £300k in bank account, recent purchases of Range Rover, Sport and speedboat. Successful removals business declaring a low income. Concealing large sums of money in daughters account (just 10 years old) They allow him to pay the minimum over 5 years whilst claiming he cannot afford payments.. In 2020 put his business in a friends name and went on benefits & now £0.00 income but still living the same lifestyle and paying bills on his £900k house.

 

The CMS say FIU cannot do anything whilst with Appeals - this is wrong information.

Failed call-backs, numerous complaints. the online system is hardly working. The CMS needs urgent change now. Remove passports and the parents that can pay will soon pay! Don’t inform them when you are going to take a lump sum. Take action immediately. I have been waiting since 2016 for the arrears to be collected and they stand at over £7500 plus at least another £20k is due to be added. Children need to be supported by both parents and payments made not what they happen to get away with . Change is needed now My MP is involved now and it’s amazing how they answer the telephone straight away & reply to message. I also had a

manager call be a few days ago to say he will investigate my case (I wonder why!!) So many loopholes for self-employed. Bring back the lifestyle variation.

 

March 2022