DR ANTHONY ALDHOUS – WRITTEN EVIDENCE (EUC0104)
The economics of Universal Credit
False assumptions in rolling out Universal Credit (U/C)
2.1 That all individuals have access to the Internet, and have the skills required to make a claim on-line.
2.2 That libraries and other public access sites have sufficient time and resources to enable/assist a claimant to make a successful U/C claim on-line.
2.3 That claimants will have sufficient cash resources to see them through the minimum 5-week period until their first benefit U/C payment.
2.4 That claimants would understand the financial impact of taking an advance payment, prior to receiving their first U/ C payment.
2.5 That claimants will be able to manage money (U/C payments) based on a monthly payment cycle, rather than being paid their benefits weekly.
2.6 That DWP is sufficiently adaptable to assist those without digital or literacy skills, or with mental health issues, to make a successful U/C claim.
2.7 That the DWP would tell claimants when they would be better off financially claiming legacy benefits rather than U/C.
2.8 Many clients are often forced into debt as soon as they register for U/C. This is a downwards spiral with no escape. This is not simply a budgeting issue, there is insufficient money for many clients to live on, from the outset. Moreover, many of our clients are financially illiterate.
2.9 Some clients are so distrusting of the process and/or DWP that they will not claim benefits to which they are entitled because of Universal Credit’s poor reputation.
3.2 The stress of making and maintaining a U/C claim is having a serious negative impact on some clients who already had underlying mental health issues.
3.3 Scrap the 5-week wait for the first U/C payment
3.4 Make any initial advance payment non-repayable
3.5 Make U/C payable weekly, if the client asks
3.6 Ensure the DWP directs clients to the benefits which would maximise their
3.7 Make it easier for clients to claim U/C by telephone or in person, rather than on-line
28 February 2020