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Violence and abuse towards retail workers

Inquiry

This inquiry will examine barriers to the reporting of incidents of violence or abuse and victim satisfaction with the action taken by police and employers after an incident is reported. It will also explore whether a new offence of aggravated assaults against retail workers is required, and the adequacy of action taken by the Government on this issue following its 2019 call for evidence.

As part of this inquiry, the Committee has also launched a public survey to give individuals who have experienced these incidents the opportunity to explain what happened after an incident was reported.

The survey closed at 12 noon on Friday 22 January 2021. We are very grateful for all the responses. Staff are now analysing the information to help the Committee's work.

Read the call for evidence for more detail about the inquiry.

Reports, special reports and government responses

View all reports and responses
First Report - Violence and abuse towards retail workers
Inquiry Violence and abuse towards retail workers
Committees Home Affairs Committee
HC 141
Report
Response to this report
First Special Report - Violence and abuse towards retail workers: Government Response to the Committee’s First Report
HC 669
Special Report
First Special Report - Violence and abuse towards retail workers: Government Response to the Committee’s First Report
Inquiry Violence and abuse towards retail workers
Committees Home Affairs Committee
HC 669
Special Report

Oral evidence transcripts

View all oral evidence transcripts
28 April 2021
Inquiry Violence and abuse towards retail workers
Witnesses Amanda Blakeman (Deputy Chief Constable at Gwent Police), Ian Dyson QPM (Commissioner at City of London Police), Patrick Holdaway (Chief Inspector at Hampshire Constabulary), and David Jamieson (Commissioner at West Midlands Police and Crime Commissioner)
Committees Home Affairs Committee
Oral Evidence
14 April 2021
Inquiry Violence and abuse towards retail workers
Witnesses Joanne Cairns (Head of Research and Economics at Union of Shop Distributive and Allies Workers (USDAW)), James Lowman (Chief Executive at ACS (The Association of Convenience Stores)), Tom Ironside (Director, Business and Regulation at British Retail Consortium), Iona Blake (Security and Incident Manager at Boots UK), and Paul Gerrard (Campaigns and Public Affairs Manager at The Co-op)
Committees Home Affairs Committee
Oral Evidence
VTR0023 - Violence and abuse towards retail workers
Witnesses The Booksellers Association
Committees Home Affairs Committee
Written Evidence
VTR0037 - Violence and abuse towards retail workers
Witnesses UK Finance
Committees Home Affairs Committee
Written Evidence
VTR0036 - Violence and abuse towards retail workers
Witnesses National Association of Business Crime Partnerships
Committees Home Affairs Committee
Written Evidence

Contact us

  • Email: homeaffcom@parliament.uk
  • Phone: (General) 020 7219 6856 (Media) 020 7219 8430/07834 172 099 perryg@parliament.uk