Committees

Back-billing by energy companies

Non-inquiry session

The BBC Money Box programme recently featured an issue with energy retailers improperly chasing customers for energy that should have been billed over 12 months previously. Retailers had been forcing customers to go through the Ombudsman, despite the clear rules and guidance.  The Committee wishes to get a consumer perspective and discover what Ofgem and the Government intend to do to stop this practice.

Upcoming events

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No upcoming events scheduled

Past events

Wednesday 19 March 2025
3:00pm Public
Back-billing by energy companies - Oral evidence 19 March 2025
3:00pm
  • Martin Lewis CBE (Founder and Executive Chair at MoneySavingExpert)
3:30pm
  • Beth Martin (Director for Consumer Protection and Competition at Ofgem)
  • Tim Jarvis (Director General for Markets at Ofgem)
4:00pm
  • Miatta Fahnbulleh MP (Minister for Energy Consumers at Department for Energy Security and Net Zero)
  • Jessica Skilbeck (Director, Net Zero Buildings at Department for Energy Security and Net Zero)
  • Jane Walker (Director for Energy Affordability & Consumers at Department for Energy Security and Net Zero)
The Grimond Room, Portcullis House

Contact us

  • Email: commonsesnz@parliament.uk
  • Phone: Media: Email: bridgespalmerj@parliament.uk
  • Address: Energy Security and Net Zero Committee, House of Commons, London SW1A 0AA