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Post Office Horizon scandal: fast and fair redress

Non-inquiry session

We are running a short inquiry on financial redress in the Post Office Horizon scandal, focused on “fast and fair redress” for victims of what has been described as the biggest miscarriage of justice in UK history.  

In a scandal reaching back over two decades, postmasters who run individual post office branches experienced difficulties with the Horizon Post Office computer system. Errors in the system showed false shortfalls in postmasters’ accounts, which the Post Office then demanded they cover. The Post Office used information from the Horizon system, provided by Fujitsu, to investigate and take action against postmasters and employees. This resulted in suspensions, prosecutions and bankruptcies, leading to health problems, family breakdown and even suicide among the people affected.  

The situation has been compounded by the ensuing lengthy campaign for justice involving multiple court cases, overturned convictions, the development of several financial redress schemes and an ongoing public inquiry. The ITV drama “Mr Bates vs The Post Office” screened in January 2024 drew widespread public attention to the scandal. 

Reports, special reports and government responses

View all reports and responses
4th Report - Post Office Horizon scandal redress: Unfinished business: Government response
Work Post Office Horizon scandal: fast and fair redress (Non-inquiry session)
HC 778
Report
First Report - Post Office and Horizon scandal redress: Unfinished business
Work Post Office Horizon scandal: fast and fair redress (Non-inquiry session)
HC 341
Report
Letter from the Minister for Services, Small Business and Exports relating to an update on correspondence, 22 April 2025
Work Post Office Horizon scandal: fast and fair redress (Non-inquiry session)
Correspondence
Letter from the Minister for Services, Small Business and Exports relating to HSS appeals process update, 8 April 2025
Work Post Office Horizon scandal: fast and fair redress (Non-inquiry session)
Correspondence
Letter to the Minister for Services, Small Business and Exports relating to Post Office Horizon redress schemes, 10 April 2025
Work Post Office Horizon scandal: fast and fair redress (Non-inquiry session)
Correspondence

Oral evidence transcripts

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19 November 2024
Work Post Office Horizon scandal: fast and fair redress (Non-inquiry session)
Witnesses Post Office, and Post Office
Oral Evidence
19 November 2024
Work Post Office Horizon scandal: fast and fair redress (Non-inquiry session)
Witnesses Addleshaw Goddard, Dentons, and Herbert Smith Freehills
Oral Evidence
19 November 2024
Work Post Office Horizon scandal: fast and fair redress (Non-inquiry session)
Witnesses Department for Business and Trade, Ministry of Justice, Department for Business and Trade, and Ministry of Justice
Oral Evidence

Written evidence

No written evidence published.

Other publications

No other publications published.

Contact us

  • Email: commonsbtc@parliament.uk
  • Phone: 020 7219 8586 (General enquiries) | 020 7219 4984 (media enquiries)
  • Address: Business and Trade Committee, House of Commons, London, SW1A 0AA