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Parliamentary and Health Service Ombudsman Scrutiny 2022-23

Inquiry

The Public Administration and Constitutional Affairs Committee (PACAC) is launching its annual scrutiny session into the work of the PHSO in the financial year 2022/23.

According to theĀ House of Commons Standing Order 146, PACAC's role in relation to the PHSO is:

to examine the reports of the Parliamentary Commissioner for Administration and the Health Service Commissioner for England, which are laid before this House, and matters in connection therewith

PACAC therefore scrutinises the PHSO's annual report and other reports that the Ombudsman chooses to lay before Parliament. Where these reports highlight failures in the quality and standards of Civil Service administration, PACAC may use them to hold the government to account.

The Committee cannot review the PHSO's adjudications on individual cases. This includes the PHSO's decisions on whether or not to accept a case. As the office of the PHSO is independent, adjudications cannot be overruled by a government minister or any parliamentary committee.

This inquiry is no longer accepting evidence

The deadline for submissions was 5:00pm on 20 October 2023.

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Contact us

We receive a significant number of emails each day. All requests and invitations are considered but we do not respond directly to everyone. Please be aware, the committee does not look at individual cases or specific complaints.

  • Email: pacac@parliament.uk
  • Address: Public Administration and Constitutional Affairs Committee, House of Commons, London SW1A 0AA