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Work of the Operator of Last Resort

Regular evidence sessions

DfT OLR Holdings Limited (DOHL) is the government’s public sector owning group that acts as the operator of last resort for train services in England.

It is owned by and reports to the Secretary of State and currently has responsibility for LNER, Northern, Southeastern and TransPennine.

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We receive a significant number of emails each day. All requests and invitations are considered but we do not respond directly to everyone. Please be aware, the committee does not look at individual cases or specific complaints.