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Update on the rollout of smart meters

Inquiry

Energy suppliers are legally obliged to meet bespoke annual individual minimum smart meter installation targets for domestic and small business customers in Great Britain in the period from 1 January 2022 to 31 December 2025.

At the end of December 2022, 55% of all meters were smart, meaning they can provide near-real time information to suppliers on energy usage and enable households to track the cost of their energy usage using an in-home display.

While the deployment of smart meters is carried out by energy suppliers, the Department for Energy Security and Net Zero (DESNZ) has ultimate responsibility for the programme.

Based on an investigation into the rollout by the National Audit Office the Public Accounts Committee will question consumer representatives and senior officials at DESNZ and the energy sector regulator Ofgem on the latter stages of the rollout, how to ensure benefits are maximised, and that the programme delivers value for money.

In particular it will examine:

- how well the rollout has progressed to date

- whether DESNZ is effectively ensuring the programme’s potential benefits are explored, tracked and delivered

- how well DESNZ is set up to deliver the remainder of the programme.

If you have evidence on these issues please submit it here by 23:59 on Wednesday 7 June.

Please look at the requirements for written evidence submissions and note that the Committee cannot accept material as evidence that is published elsewhere. 

This inquiry is no longer accepting evidence

The deadline for submissions was Wednesday 7 June 2023.

Reports, special reports and government responses

View all reports and responses
Seventy-Second Report - Update on the rollout of smart meters
Inquiry Update on the rollout of smart meters
HC 1332
Report
Response to this report
Correspondence from Jeremy Pocklington CB, Permanent Secretary, Department for Energy Security and Net Zero, re Update on the rollout of smart meters, dated 22 March 2024
HC 1332
Correspondence
Response to this report
Correspondence from Dame Meg Hillier, Chair of the Committee of Public Accounts, to Jeremy Pocklington CB, Permanent Secretary, Department for Energy Security & Net Zero, and Jonathan Brearley, Chief Executive, Ofgem, re Treasury minute response – Update on the rollout of smart meters, dated 21 February 2024
HC 1332
Correspondence
Response to this report
Treasury minutes: Government response to the Committee of Public Accounts on the Seventy-second report from Session 2022-23
HC 1332
Government Response
Correspondence from Daisy Cross, Head of Future, Retail Markets, Energy UK, re Follow-up from PAC Committee session on ‘The rollout of smart meters’, dated 6 July 2023
Inquiry Update on the rollout of smart meters
Correspondence
Correspondence from Dan Brooke, CEO, Smart Energy GB, re Update on the rollout of smart meters, dated 30 June 2023
Inquiry Update on the rollout of smart meters
Correspondence

Oral evidence transcripts

View all oral evidence transcripts
22 June 2023
Inquiry Update on the rollout of smart meters
Witnesses Department for Energy Security and Net Zero, Ofgem, and Department for Energy Security and Net Zero
Oral Evidence
Anonymised (URM0001)
Mr Alan Bradley (Retired at Private Individual) (URM0002)
Unite the Union (URM0003)

Contact us

  • Email: pubaccom@parliament.uk
  • Phone: 020 7219 8480 (strictly media enquiries only – contact us via our email for general enquiries)
  • Address: Public Accounts Committee, House of Commons, London, SW1A 0AA