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Work of the Financial Ombudsman Service


As part of its ongoing scrutiny of the Financial Ombudsman Service (FOS), the Treasury Committee holds hearings with the Chief Ombudsman and CEO to discuss key issues facing the ombudsman service.

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Please note we are currently unable to respond to any letters received by post due to the public health advice to work from home. Also, please be aware that we receive a significant volume of emails. If you’ve asked for a reply, we will aim to respond as soon as we can. During parliamentary recesses it may take longer for staff to be in touch. We’re generally unable to help with individual cases or specific complaints.