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Parliamentary and Health Service Ombudsman Scrutiny 2021-22

Inquiry

The Public Administration and Constitutional Affairs Committee (PACAC) is launching its annual scrutiny session into the work of the Parliamentary and Health Service Ombudsman (PHSO) in the financial year 2021/22.

According to the House of Commons Standing Order 146, PACAC’s role in relation to the PHSO is:

 to examine the reports of the Parliamentary Commissioner for Administration and the Health Service Commissioner for England, which are laid before this House, and matters in connection therewith

PACAC therefore scrutinises the PHSO’s annual report and other reports that the Ombudsman chooses to lay before Parliament. Where these reports highlight failures in the quality and standings of Civil Service administration, PACAC may use them to hold the government to account. We will also use this opportunity to examine the PHSO’s strategy for 2022-25.

The Committee cannot review the PHSO’s adjudications on individual cases. This includes the PHSO’s decisions on whether or not to accept a case. AS the office of the PHSO is independent, adjudications cannot be overruled by a government minister or parliamentary committee.

This inquiry is no longer accepting evidence

The deadline for submissions was Friday 4 November 2022.

Reports, special reports and government responses

No reports or special reports published.

Oral evidence transcripts

View all oral evidence transcripts
29 November 2022
Inquiry Parliamentary and Health Service Ombudsman Scrutiny 2021-22
Witnesses Rob Behrens CBE (The Ombudsman at Parliamentary and Health Service Ombudsman), and Amanda Amroliwala CBE (Deputy Ombudsman and CEO at Parliamentary and Health Service Ombudsman)
Committees Public Administration and Constitutional Affairs Committee
Oral Evidence
PHS0029 - Parliamentary and Health Service Ombudsman Scrutiny 2021-22
Witnesses David Walford
Committees Public Administration and Constitutional Affairs Committee
Written Evidence
PHS0026 - Parliamentary and Health Service Ombudsman Scrutiny 2021-22
Witnesses Mr Paul Robert Barford
Committees Public Administration and Constitutional Affairs Committee
Written Evidence
PHS0021 - Parliamentary and Health Service Ombudsman Scrutiny 2021-22
Witnesses D Kent
Committees Public Administration and Constitutional Affairs Committee
Written Evidence

Contact us

  • Email: pacac@parliament.uk
  • Phone: 020 7219 3268 (General Enquiries) / 020 7219 8430, 07834 172 099 (Media Enquiries)
  • Address: Public Administration and Constitutional Affairs Committee, House of Commons, London SW1A 0AA