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The work of the Financial Ombudsman Service

Non-inquiry session

As part of its ongoing scrutiny of the work of the Financial Ombudsman Service, the Treasury Committee holds hearings with the Chief Executive and the Chair of the FOS to discuss the key issues facing the organisation.

Reports, special reports and government responses

No reports or special reports published.

Oral evidence transcripts

View all oral evidence transcripts
9 February 2022
Work The work of the Financial Ombudsman Service (Non-inquiry session)
Witnesses Nausicaa Delfas (Interim Chief Executive and Chief Ombudsman at Financial Ombudsman Service), and Baroness Zahida Manzoor CBE (Chair at Financial Ombudsman Service)
Committees Treasury Committee
Oral Evidence

Written evidence

No written evidence published.

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We receive a significant number of emails each day. If you’ve asked for a reply, we’ll aim to respond as soon as we can, although during parliamentary recesses it may take slightly longer for us to respond. We’re usually able to reply more quickly to emails than to post. Please note, the Committee does not look at individual cases or specific complaints.