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The work of the Financial Ombudsman Service

Non-inquiry session

As part of its ongoing scrutiny of the work of the Financial Ombudsman Service, the Treasury Committee holds hearings with the Chief Executive and the Chair of the FOS to discuss the key issues facing the organisation.

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We receive a significant number of emails each day. If you’ve asked for a reply, we’ll aim to respond as soon as we can, although during parliamentary recesses it may take slightly longer for us to respond. We’re usually able to reply more quickly to emails than to post. Please note, the Committee does not look at individual cases or specific complaints.