This major inquiry, 'Designing a public services workforce fit for the future', will explore how the workforce in public services should be transformed to meet new user needs in the 21st century. It will look at the challenges faced by staff in the public sector because of user demand that is increasing and changing rapidly. Drawing on the Committee's established principles for public service reform, the inquiry will ask which innovative models have the potential to tackle those challenges, with a focus on reforming the training, planning and management of the workforce in public services.