to examine the reports of the Parliamentary Commissioner for Administration and the Health Service Commissioner for England, which are laid before this House, and matters in connection therewith
PACAC therefore scrutinises the PHSO's annual report and other reports that the Ombudsman chooses to lay before Parliament. Where these reports highlight failures in the quality and standards of Civil Service administration, PACAC may use them to hold the government to account.
The Committee cannot review the PHSO's adjudications on individual cases. This includes the PHSO's decisions on whether or not to accept a case. As the office of the PHSO is independent, adjudications cannot be overruled by a government minister or any parliamentary committee.
Parliamentary and Health Service Ombudsman Scrutiny 2019-20
Witnesses Rob Behrens CBE (Parliamentary and Health Service Ombudsman at Parliamentary and Health Service Ombudsman), and Amanda Amroliwala CBE (Chief Executive Officer and Deputy Ombudsman at Parliamentary and Health Service Ombudsman)
Committees Public Administration and Constitutional Affairs Committee