This inquiry considers where errors occur in the benefits system, and the adequacy of steps being taken to reduce them. These steps may include internal Department for Work and Pensions processes, communication between departments and local authorities, and communication with claimants.
The inquiry will also consider new approaches to tackling benefit fraud, the implications for fraud and error of the introduction of Universal Credit and other welfare reforms, and lessons to be learned from the private sector, including on online fraud protection and data protection issues.
Staff contact: James Clarke, Committee Specialist, Tel: 020 7219 4835, Email: clarkeja@parliament.uk