Committees

Rail compensation one-off session

Inquiry

The issue of passenger compensation has been at the forefront of the rail political agenda following the super-complaint by Which? to the Office of Rail and Road (ORR) in December 2015. Subsequent developments include the extension of the Consumer Rights Act 2015 to rail on 1 October 2016 and the Delay Repay 15 announcement on 13 October 2016.

The purpose of this one-off session is to measure the progress of industry, the Department for Transport and the ORR in responding to the super-complaint. The session also aims to identify other broader issues with rail compensation.

Upcoming events

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No upcoming events scheduled

Past events

Monday 20 March 2017
2:05pm Public
Rail compensation one-off session - Oral evidence 20 March 2017
The Wilson Room, Portcullis House

Contact us

We receive a significant number of emails each day. All requests and invitations are considered but we do not respond directly to everyone. Please be aware, the committee does not look at individual cases or specific complaints.