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Department for Work and Pensions Accounts 2019-20


For 32 years running, the National Audit Office has had to “qualify” the annual accounts of the Department for Work and Pensions (DWP) because of the rate and level of error and fraud in the Department’s payment of benefits.  

In its report on DWP’s accounts for 2019-20, the NAO says overpayment of benefits, whether due to Department or claimant error, or fraud, is running at record levels, representing £4.6 billion paid out wrongly.  

DWP is responsible for annual benefit expenditure of over £19bn. It has a responsibility to pay claimants on time, and in full, in accordance with legislation and the related regulations.    

The Committee will hold a hearing with DWP officials in the autumn. If you have evidence on these issues please submit it here by Monday 14 September.  

This inquiry is currently accepting evidence

The committee wants to hear your views. We welcome submissions from anyone with answers to the questions in the call for evidence. You can submit evidence until Monday 14 September 2020.

Read the call for evidence before submitting

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  • Phone: 020 7219 3273 (General enquiries). For all media inquiries please contact Jessica Bridges Palmer / 07917488489
  • Address: Public Accounts Committee, House of Commons, London, SW1A 0AA