Committees

Protecting pension savers – five years on from the pension freedoms: Pension scams

Inquiry

This inquiry looked at how savers are prepared and protected to move from saving for retirement to using their pension savings.

This work will be in three parts. First, we’re looking at pension scams and what more can be done to prevent them. We are interested in finding out:

  • How common pension scams are
  • What happens to people who are victims of scams
  • What more public bodies could do to tackle scams.

Read the call for evidence to find out more about the inquiry.

Learn more about our work.

Where to get help

If you have any concerns about an offer you’ve received, or about a conversation you’ve had about transferring or accessing your pension, you can check with The Pensions Advisory Service.

They can also give you advice if you’ve been a victim of a scam.

You can speak to a pension specialist at The Pensions Advisory Service on their helpline on 0800 011 3797 (Monday to Friday from 9am to 5pm) or use their webchat service or online enquiry form at www.pensionsadvisoryservice.org.uk

If you’ve been a victim of a scam and need support:

  • You can contact Victim Support or Think Jessica if a scam has made you feel anxious, fearful or guilty. They provide emotional and practical help to victims of crimes and scams.
  • You can contact the 24-hour Samaritans helpline on 116 123 if you feel low or anxious and need someone to talk to.
  • You can contact Citizens Advice if you’re having trouble paying your bills and are worried about what to do.

Reports, special reports and government responses

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Fifth report: Protecting pension savers—five years on from the pension freedoms: Pension scams
Inquiry Protecting pension savers – five years on from the pension freedoms: Pension scams
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HC 648
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Response to this report
Protecting pension savers–five years on from the pension freedoms: Pension scams: Government, The Pensions Regulator and Financial Conduct Authority Responses to the Committee’s Fifth Report of Session 2019–21
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HC 504
Special Report
Protecting pension savers–five years on from the pension freedoms: Pension scams: Government, The Pensions Regulator and Financial Conduct Authority Responses to the Committee’s Fifth Report of Session 2019–21
Inquiry Protecting pension savers – five years on from the pension freedoms: Pension scams
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HC 504
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Correspondence

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Correspondence from Google to Chair (Financial advertising and preventing scams)
Inquiry Protecting pension savers – five years on from the pension freedoms: Pension scams
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HC 236
Correspondence
Correspondence with the City of London Police about pension scams
Inquiry Protecting pension savers – five years on from the pension freedoms: Pension scams
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HC 236
Correspondence
Letter from Parliamentary Briefings Manager, Office of the City Remembracer about Pension scams
Inquiry Protecting pension savers – five years on from the pension freedoms: Pension scams
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Correspondence

Oral evidence transcripts

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27 January 2021
Inquiry Protecting pension savers – five years on from the pension freedoms: Pension scams
Witnesses Guy Opperman MP (Minister for Pensions and Financial Inclusion at Department for Work and Pensions), Emma Varley (Head of DC and International Private Pensions Policy at Department for Work and Pensions), and Pete Searle (Director, Private Pensions and Arm’s Length Bodies at Department for Work and Pensions)
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Oral Evidence
6 January 2021
Inquiry Protecting pension savers – five years on from the pension freedoms: Pension scams
Witnesses Nicola Parish (Executive Director of Frontline Regulation at The Pensions Regulator), Commander Clinton Blackburn (National Coordinator for Economic Crime at City of London Police), Mark Steward (Executive Director of Enforcement and Market Oversight at Financial Conduct Authority), and Graeme Biggar (Director General at National Economic Crime Centre)
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Oral Evidence
2 December 2020
Inquiry Protecting pension savers – five years on from the pension freedoms: Pension scams
Witnesses Rick Muir (Director at The Police Foundation), Neil Postins (Service Delivery Manager at National Economic Crime Victim Care Unit), and Pauline Smith (Director at Action Fraud)
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Oral Evidence

Written evidence

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AISA Financial Planning (PPS0016)
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Name Withheld (PPS0079)
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Name Withheld (PPS0031)
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Other publications

No other publications published.

Contact us

We can’t usually help you with an individual problem or a specific complaint.

  • Email: workpencom@parliament.uk
  • Phone: 020 7219 8976 | 020 7219 1679 (Media)
  • Address: Work and Pensions Committee | House of Commons | London | SW1A 0AA