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Protecting pension savers – five years on from the pension freedoms: Pension scams

Inquiry

This inquiry looked at how savers are prepared and protected to move from saving for retirement to using their pension savings.

This work will be in three parts. First, we’re looking at pension scams and what more can be done to prevent them. We are interested in finding out:

How common pension scams are
What happens to people who are victims of scams
What more public bodies could do to tackle scams.

Read the call for evidence to find out more about the inquiry.

Learn more about our work.

Where to get help

If you have any concerns about an offer you’ve received, or about a conversation you’ve had about transferring or accessing your pension, you can check with The Pensions Advisory Service.

They can also give you advice if you’ve been a victim of a scam.

You can speak to a pension specialist at The Pensions Advisory Service on their helpline on 0800 011 3797 (Monday to Friday from 9am to 5pm) or use their webchat service or online enquiry form at www.pensionsadvisoryservice.org.uk

If you’ve been a victim of a scam and need support:

You can contact Victim Support or Think Jessica if a scam has made you feel anxious, fearful or guilty. They provide emotional and practical help to victims of crimes and scams.
You can contact the 24-hour Samaritans helpline on 116 123 if you feel low or anxious and need someone to talk to.
You can contact Citizens Advice if you’re having trouble paying your bills and are worried about what to do.

Work news

Continued failure to act against online scams highlights Government’s ambivalence to major source of harm

The Work and Pensions Committee publishes Government Response to pensions scams report

Crack down on tech firms profiting from online pension scam adverts, MPs say

Global tech firms such as Google should be held to account for hosting pension scam adverts with legislation needed to stop them profiting from a multibillion-pound scam industry, the Work and Pensions committee has said.

Work and Pensions Committee to question Pensions Minister

The Committee will question Guy Opperman MP, Minister for Pensions and Financial Inclusion, as part of its inquiry into pension scams.

22 January 2021

Committee holds session on Project Bloom

Committee to question representatives of Project Bloom

Work and Pensions Committee to hold session on experiences of victims of pension scams

The Committee will hear from victims of pension scams as its inquiry into the pension freedoms and protecting savers continues.

1 December 2020

Committee Chair Stephen Timms comments on latest on Pensions Wise and the Pensions Dashboard programme

Comments come as Government announce Pension Wise service and publication of progress report on Pensions Dashboards Programme

28 October 2020

Committee hears from industry representatives on pensions scams

Committee to hear from investment companies and trustee organisations on pensions scams

Pension freedoms and protecting savers: Committee holds first oral evidence session on pension scams

Consumer groups and pension industry experts questioned on pension scams

11 September 2020

Work and Pensions Committee to examine impact of pension freedoms and protecting pension savers

Committee launch new inquiry into pension scams

Contact us

We can’t usually help you with an individual problem or a specific complaint.

Email: workpencom@parliament.uk
Phone: 020 7219 8976 | 020 7219 1679 (Media)
Address: Work and Pensions Committee | House of Commons | London | SW1A 0AA