In early 2020 the Department for Work & Pensions (DWP) became aware of underpayments of State Pension affecting certain women who reached State Pension Age before 2016. Subsequent DWP investigations uncovered systematic issues meaning that tens of thousands of people might have been underpaid State Pension for many years. DWP is currently working to identify all affected individuals and began making repayments in January 2021.
However, this is not the first widespread error discovered at DWP in recent years, and correcting these errors comes at great cost to the taxpayer.
The Committee will questions senior officials at DWP on who has been underpaid the state pension in this instance, and why, what DWP is doing to put it right and what lessons it is learning that it can apply to similar problems it has experienced over many years across other benefits.
If you have evidence on these issues, please submit it here by Monday 25 October 2021.