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Work of the DVLA

Non-inquiry session

This is a one-off oral evidence session examining reports of backlogs in the processing of paper applications at the Driver and Vehicle Licensing Agency (DVLA).

Likely subjects for discussion include:

1. The backlog in processing paper applications for drivers’ licences and vehicle registrations submitted to the DVLA

2. Steps the DVLA are taking to process the reported backlog

3. How the DVLA is delivering against the customer-centric strategic goals in its 2021-22 Business Plan

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Please note: The Transport Committee examines policy issues relating to the Department for Transport and its associated bodies. It is unable to investigate, or adjudicate on, individual cases.

  • Email: transcom@parliament.uk
  • Phone: General enquiries: 020 7219 6094/ Text relay: 18001 020 6094/ Media enquiries: 020 7219 8211
  • Address: Transport Committee, House of Commons, London, SW1A 0AA/ Twitter: @CommonsTrans