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27 February 2024 - The regulation of property agents - Oral evidence

Committee Industry and Regulators Committee
Inquiry The regulation of property agents

Tuesday 27 February 2024

Start times: 10:30am (private) 10:30am (public)

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Committee to begin inquiry on regulation of property agents

The Industry and Regulators Committee will begin a short inquiry into the regulation of property agents by hearing from campaigners for renters and leaseholders. As part of the inquiry, the Committee will examine the current approach to the regulation of sales, letting and managing agents in the property sector, and in particular whether there should be a new regulator of property agents, as recommended previously by the Government and the Regulation of Property Agents working group in 2019. The Committee will consider why the Government has not legislated for a new regulator, and to what extent recent housing policy and legislation has addressed the concerns that led to calls for one. The inquiry will discuss what a potential new regulator could look like, what objectives, functions and powers it could have, and how it could be funded.

In this session, the Committee will seek to understand the challenges that renters and leaseholders face when dealing with property agents, the extent to which a new regulator could tackle these challenges, and what a successful new regulator would look like for renters and leaseholders. The Committee will also consider the current system of complaints and redress for renters and leaseholders and whether greater consumer representation is needed.

Meeting details

At 10:30am: Oral evidence
Inquiry The regulation of property agents
Policy and Public Affairs Manager at Generation Rent
At 11:30am: Oral evidence
Inquiry The regulation of property agents
CEO at Leasehold Knowledge Partnership

Possible questions include:

  • Should a new regulator of property agents be introduced? Would a new regulator be able to deal with the challenges faced by renters and leaseholders when dealing with property agents?
  • If a new regulator was to be established, what should its main objectives be? Are there particular measures or indicators that a new regulator should try and meet?
  • Are existing complaints and redress mechanisms effective enough that a new regulator is not needed?
  • Should the new regulator cover landlords and freeholders, as well as property agents?


Room 4, Palace of Westminster

How to attend