Extra costs and barriers faced by disabled consumers to be examined by MPs
The Women and Equalities Committee will hold an evidence session on the challenges disabled consumers face when buying goods and services, in the third session of its National Disability Strategy inquiry.
According to research published by the Business Disability Forum, 75% of disabled people and their families have left a UK shop or business because of poor accessibility. MPs will question disability charities, as well as business and research organisations, on how shops and businesses can unlock disabled consumers’ spending power by improving accessibility.
Meeting details
Issues the Committee will likely cover include:
- how the pandemic and cost of living crisis have impacted disabled consumers
- the digital divide between disabled and non-disabled people
- barriers in accessing banking services and whether the Government is doing enough to address inequalities.
- In the National Disability Strategy 2021, the Government committed to champion disabled consumers and make the UK the most accessible place in the world to live and work with technology.