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Formal meeting (oral evidence session): The work of HMRC

Treasury Committee
The work of HMRC

Wednesday 30 November 2022

Start times: 2.00pm (private) 2.15pm (public)

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Treasury Committee hears from HMRC leadership

The Treasury Committee holds an accountability hearing with the leadership of HM Revenue & Customs (HMRC)

MPs are likely to discuss topics including the current ‘tax gap’ - the difference between the amount of tax that should be paid and what is actually received. According to HMRC’s estimates, the UK lost out on £32 billion in unpaid taxes in 2020-21.

Meeting details

At 2.15pm: Oral evidence
Work The work of HMRC (Non-inquiry session)
Chief Executive and First Permanent Secretary at HMRC
Deputy Chief Executive and Second Permanent Secretary at HMRC
Director General for Customer Strategy and Tax Design at HMRC

Another potential topic of discussion may be delays by HMRC in addressing backlogs in dealing with its customers, and in the publication of online tax guidance.

HMRC data shows just 61.5 percent of correspondence from taxpayers was responded to within its target of 15 days. This is down from pre-pandemic levels, when HMRC was turning 70 percent within 15 days. There have also been reports that online guidance for taxpayers is being published up to 18 months after new tax obligations are brought into force.

The Committee’s session follows the publication of responses to a number of questions put to HMRC’s Chief Executive and First Permanent Secretary, Jim Harra.


The Grimond Room, Portcullis House

How to attend