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ESNZ Committee writes to Scottish Power on forcible installation of prepayment meters

26 October 2023

The Energy Security and Net Zero Committee has written to Scottish Power after the energy company obtained more than 100 warrants to forcibly install prepayment meters in the homes of customers.

The letter asks a number of questions about the processes followed by Scottish Power and the firm’s communications with customers.

Chair's comments

Angus Brendan MacNeil MP, Chair of the ESNZ Committee, said:

“Making moves towards limiting access to power just as the weather is turning colder is not a good look and flies in the face of the Committee’s calls for energy firms to be much more empathetic towards their customers. There are serious questions for Scottish Power about the timing of this move, whether they are following the correct procedures and if they are taking proper steps to protect vulnerable customers.

Further information

Image: Tyler Allicock / UK Parliament