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Government fails to reduce urban rural gap in broadband and mobile

18 September 2019

A Report from the Environment, Food and Rural Affairs Committee has highlighted the continuing digital divide between urban and rural areas.

Government has not grasped extent of problem

The divide between urban and rural areas, as well as between rural towns and sparser rural settlements, continues to marginalise communities and be the cause of frustration.

Despite significant improvement in both rural broadband and mobile coverage in recent years, it has only barely kept up with increasing demand. Poor connectivity continues to hinder rural businesses and is preventing people from engaging with online public services the rest of the country take for granted.

The Government has recognised that connectivity must be treated as a utility with its introduction of the broadband Universal Service Obligation (USO) and has outlined a commitment to ensure the divide between urban and rural areas is not exacerbated through various funding initiatives.

However, given the continued challenges posed to rural businesses and communities, the Committee is not confident that the Government has fully grasped the extent of the problem, the scale of the challenge, or the wider cost of poor connectivity for the rural economy.

Committee welcomes ambition of new Prime Minister but is sceptical about target

This Report states that the current specification for the Universal Service Obligation is inadequate and lacks ambition for rural areas. It is not truly “universal” and its minimum speed of 10Mbps will be obsolete soon after introduction.

This Report also welcomes the ambition of the new Prime Minister to deliver universal full-fibre broadband by 2025 but is sceptical as to whether this new target will be achieved without potentially controversial reforms.

In addition, this Report recommends a “rural roaming” solution is needed to tackle partial “not-spots” in mobile coverage in the absence of a forthcoming agreement between Government and Mobile Network Operators.

Chair's comments

Neil Parish MP, the Chair of the Environment, Food and Rural Affairs Committee, said:

“Despite improvements in coverage since our predecessor's Report, our inquiry has shown that poor broadband and mobile data services continue to marginalise rural communities, particularly those living in hard to reach areas.

Digital connectivity is now regarded by many as an essential utility, with many in rural areas struggling to live a modern lifestyle without it. There continues to be a lot of frustration felt by those living or working in rural areas– and rightly so.

We support the Government's commitment to the broadband USO and an “outside-in” approach to full fibre roll out, ensuring that rural areas are prioritised in the future. We also welcomed the Prime Minister's commitment to achieve universal full-fibre broadband by 2025.

However, the Committee is not confident that the Government has fully grasped the scale of the challenge currently faced and is sceptical as to whether the Government will meet these ambitious new targets without considerable and potentially controversial reforms.

In addition, on the eve of 5G mobile data services, people in rural areas will increasingly feel like second class citizens if they can't access 4G or even 3G services. Rural roaming must be seen as a solution, if no voluntary proposal is agreed between mobile network operators and Government.

The problem of poor connectivity in rural areas has gone on for far too long. With so many of our public services now delivered primarily online, it is imperative that this problem is resolved and that rural communities are granted the same digital access as the majority of their urban counterparts.”

Further information

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