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Committee to question senior industry figures on secondary ticketing

5 September 2018

The Digital, Culture, Media and Sports Committee will hear from witnesses from across the music and ticketing industries on Wednesday 5 September at 2.30pm in an evidence session as part of its Live music inquiry. Witnesses include senior representatives from major ticketing sites such as Ticketmaster, StubHub and Viagogo, as well as promoter Kilimanjaro Live, the FanFair Alliance and the Islington Assembly Hall.


Wednesday 5 September 2018, Thatcher Room, Portcullis House
*please note venue change* 

At 2.30pm

  • Lucinda Brown, Venue Business Manager, Islington Assembly Hall
  • Stuart Galbraith, Chief Executive, Kilimanjaro Live
  • Andrew Parsons, Managing Director, Ticketmaster UK
  • Adam Webb, Campaign Manager, FanFair Alliance;

At 3.30pm

  • Wayne Grierson, UK Managing Director, StubHub
  • (Cristopher Miller, Head of Business Development, viagogo (no show - see viagogo news story))

About the session

MPs will likely ask witnesses about how successful the reforms to secondary ticketing have been and what more needs to be done to act against market abuse from ticket touts, amongst other issues. 
The Committee is also publishing written evidence submitted to the inquiry.  Nearly one-third of the written evidence the Committee received was from individuals expressing dissatisfaction with their experiences of secondary ticketing sites—principally Viagogo.

The evidence reflected the diversity of the UK's live music scene, covering everything from busking to the problems facing grassroots music venues and the impact of festivals on the rural economy. All the evidence published today can be found on the Committee's website:

Chair's comment

Damian Collins MP, Chair of the Committee said:

“Live music is an incredibly important part of the UK's culture. With thousands of music fans experiencing both the perks and the frustrations with buying tickets on these sites, the secondary ticketing market urgently needs a spotlight shone on it.”

“The Committee has previously looked at abuses in the secondary ticketing marketing, and how these have led fans to be ripped off when trying to get to see their favourite acts. We want to look at the progress that has been made in reforming the ticketing industry over the last 18 months, and what more needs to be done.”

Further information

Image: iStockphoto