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Chief Executive of Ombudsman Services gives evidence on Consumer Protection

30 June 2017

The newly re-appointed EU Justice Sub-Committee continues its inquiry into Brexit: consumer protection rights. Mr Lewis Shand Smith from Ombudsman Services gives evidence at the second oral evidence session.


Tuesday 4 July in Committee Room 3, Palace of Westminster

At 10.45am

  • Mr Lewis Shand Smith, Chief Executive of Ombudsman Services

Background and topics for discussion

The Ombudsman Service operates, on a not-for-profit basis, a range of sector specific consumer redress schemes in sectors including energy, communications and wider consumer disputes.

The areas likely to be covered in the evidence session are:

  • Current EU consumer protection legislation, which aspects are the most important and which should be retained
  • Concerns about the lack of consumer protection in the Government's Brexit plans, and whether it is realistic to expect protection to be preserved in domestic legislation
  • Suggestions as to how the Government should best conduct the consumer protection related aspects of the Brexit negotiations.
  • Whether the UK's departure from the EU will impact remaining Member States' adherence to current consumer protection standards.

Further information

Image: iStockphoto