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Treasury Committee hears from HMRC leadership

28 November 2022

The Treasury Committee holds an accountability hearing with the leadership of HM Revenue & Customs (HMRC) at 2.15pm on Wednesday.

MPs are likely to discuss topics including the current ‘tax gap’ - the difference between the amount of tax that should be paid and what is actually received. According to HMRC’s estimates, the UK lost out on £32 billion in unpaid taxes in 2020-21.

Another potential topic of discussion may be delays by HMRC in addressing backlogs in dealing with its customers, and in the publication of online tax guidance.

HMRC data shows just 61.5 percent of correspondence from taxpayers was responded to within its target of 15 days. This is down from pre-pandemic levels, when HMRC was turning 70 percent within 15 days. There have also been reports that online guidance for taxpayers is being published up to 18 months after new tax obligations are brought into force.

The Committee’s session follows the publication of responses to a number of questions put to HMRC’s Chief Executive and First Permanent Secretary, Jim Harra.


 Wednesday 30 November in the Grimond Room, Portcullis House, 

At  2.15pm

  • Jim Harra, Chief Executive, First Permanent Secretary and Accounting Officer, HMRC
  • Angela MacDonald, Deputy Chief Executive and Second Permanent Secretary, HMRC
  • Jonathan Athow, Director General for Customer Strategy and Tax Design, HMRC

Further information

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