Identity system is ‘textbook case' of programme management failure
5 March 2019
Public Accounts Committee Chair Meg Hillier MP has commented on today's National Audit Office report, Investigation into Verify.
“The government's flagship identity verification platform is a textbook case of government's over-optimism and programme management failure.
“Despite spending at least £154 million on Verify, only half the people that try to sign up are able to use it and take-up is much lower than expected.
“More worrying, it is not yet clear what it will cost for government departments to continue using Verify when government funding stops next year.”