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MPs to examine NI Protocol trade service

20 April 2021

On 21 April, MPs on the Northern Ireland Affairs Committee will question representatives from the firms implementing a key service to ease trade between Great Britain and Northern Ireland.


The Trader Support Service (TSS) is a free service designed to help businesses navigate new customs processes which apply under the Northern Ireland Protocol.

In evidence previous sessions of the Committee’s NI Protocol Inquiry, witnesses have given mixed reviews of the service. Broadly supportive of the principle of the service, Retail NI’s Aodhán Connolly told MPs that some businesses had seen promised consignment processing times were not being met while hauliers questioned TSS staff’ experience and training.

Purpose of the session

Wednesday’s evidence session is likely to cover:

  • performance of TSS;
  • impact of new arrangements on trade between NI and GB;
  • issues reported by users about TSS.


Wednesday 21 April

At 9.30am

  • Christian Benson, Client Managing Director for HMRC & Senior Responsible Owner for the Trader Support Service, Fujitsu;
  • Mary Scullion, Head of Delivery for Trader Support Service, Fujistu;
  • Shanker Singham, Senior Member of the Trader Support Service Consortium & Customs and Trade Policy Lead, Comptere

Further information

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